Microsoft will refund your Xbox Live Gold subscription, post-paywall removal
Xbox 360 and Xbox One owners will be able to cancel and get a refund for their remaining Xbox Live Gold subscription when Microsoft lifts its entertainment app paywall.
The move is designed to placate users who only have a subscription to access services like 4OD or Netflix, or software like Internet Explorer and Skype - all of which will soon be free to use.
But theoretically anyone can take up Microsoft's offer. You'll need to submit a request online after Microsoft removes its paywall next month and before 31st August 2014, the company detailed in a new FAQ post.
"Once the Xbox One and Xbox 360 system updates become available in June, Xbox Live Gold members who purchased a paid membership before that day can cancel and receive a pro-rata refund of any unused remaining days between the date of cancellation and the date their paid Gold membership ends.
"Cancellation and pro-rata refund requests must be made by August 31, 2014 and require six to eight weeks for processing. Free or trial Gold memberships are not eligible for a refund. To request your pro-rata refund, please click support.xbox.com/contact-us after the system updates become available in June."
Microsoft announced the upcoming paywall removal yesterday as part of a sweeping set of changes that will see Games with Gold added to Xbox One, and the console itself offered without Kinect.
Will you support Eurogamer?
We want to make Eurogamer better, and that means better for our readers - not for algorithms. You can help! Become a supporter of Eurogamer and you can view the site completely ad-free, as well as gaining exclusive access to articles, podcasts and conversations that will bring you closer to the team, the stories, and the games we all love. Subscriptions start at £3.99 / $4.99 per month.
Support us View supporter archivencG1vNJzZmivp6x7psHRqJ6apZWne6%2Bx02ikopuipMCwstNmpp%2Belae2r7OMraZmqpWbwq%2BwjLKmrqpdra%2BwxIyloK%2BdXZy8rbCMrKybq5OntrHAyKil